"Wonderful, quiet and private spot"
See why our guests are saying this
Terms and Conditions
Enjoy our hospitality
Our family is dedicated to creating a unique experience for all our guests, so we invite you to read these terms carefully. Do not hesitate to contact us on if you have any questions, it will be our pleasure to help.
As required by New Zealand Law and as the well-being and comfort of all guests at Ripples is important to us, we have a non-smoking policy that applies to our Chalet.
Arrival & Departure
Our normal check-in and check-out times are 2:00 pm and 11:00 am respectively. Should you arrive early or wish to leave later please contact us as we can often accommodate your request.
For cancellations received from 1 to 5 days prior to the date of planned arrival – a cancellation fee equal to 100% of the booking value will be applied
Cancellations received 5 or more prior to the date of planned arrival are 50% refundable.
Cancellations received 10 days or more prior to the date of planned arrival are fully refundable however we much prefer to rebook you as you don’t want to miss a stay at Ripples.
For Covid affected stays or in emergencies please contact us as we have rebooked all our previously affected guests with no extra charge even if they are within the 5-day minimum.
Changing your dates
Please contact us directly if you wish to change your dates.
Minimum length of stay
Ripples Retreat has a 2-night minimum stay, and a 3-night minimum on long weekends, Summer holidays and Easter. However, if we have a 1-night gap between bookings please contact us to book this night. There is an additional $50 cleaning fee for 1 night stays.
Ripples Retreat respects the privacy of our guests. Should you wish to visit us in consideration of a possible stay or wedding, please contact us to schedule a time when we will be able to host you and show you around our special place.
Families with children
Whilst we warmly welcome families and children to share our beautiful sanctuary at Ripples, we have unlimited access to flowing water. Our guests' safety is super important to us and we ask that you only book children above the age of 7 and/or if you are confident none of your guests’ pose a risk of drowning.
As we are a working farm with young lambs, unfortunately, we cannot allow pets at Ripples.
Thank you. Please contact us: if you have further questions.